Our partner ArcherPoint has once again come through in a major way for Microsoft Dynamics NAV users. They are offering a downloadable PDF with tons (seriously, 2000 lbs-worth) of links relating to Dynamics NAV 2016.
Because Dynamicweb integrates with NAV to offer all-in-one eCommerce, online marketing, and content management, this is especially relevant to our readers. Here’s a quick list of topics that the links cover:
Don’t tell anyone, but we’re about to tell you something that many of your competitor’s already know. Your Microsoft Dynamics AX and NAV solutions are extremely powerful tools for online selling. They store lots of valuable data including your product inventory, business logic, customer-specific pricing, and more.
But if you simply sit on your AX or NAV without heating up its full potential for online sales, you cede a potential advantage to your competition. And then it’ll be your competition that is sitting down. On yachts. Drinking champagne.
Our partner ArcherPoint knows NAV. Dynamicweb’s own eCommerce and online marketing solution integrates seamlessly with Dynamics NAV and other ERPs, but what about implementation of NAV itself? What does it take to have a successful implementation of your new Microsoft Dynamics NAV 2016?
ArcherPoint recently shared a blog post about what it takes to be successful. Based on a case study of one of their clients, ArcherPoint boiled down their successful NAV launch to three T’s:
What product traits are most important to your customers? For many manufacturers and wholesalers, “customization” may not the first thing that pops into your mind. “Customization” is so frequently used that it means anything from printing your logo on a t-shirt to mass customization in manufacturing.
But for customers who have specific needs, they need a specific solution. To bring customization to your customers, you want to give them the ability to “BYOP,” or “Build Your Own Products.” And you’ve already got the data to make this possible – it’s in your Dynamics AX or NAV system!
There are two things marketers and sales teams agree on: (1) Maintaining a steady flow of leads is tough work; and (2) anchovy is the worst flavor of ice cream. We’re here to help with the first one.
Because lead generation and customer acquisition are so difficult, customer retention is an important aspect of a smart eCommerce strategy. And how you use your existing Dynamics AX (or NAV) and your CRM for customer retention has a big impact on your profits.